:: Our quality system     

It is paramount for SIM Aerotrainining to set a high standard of Quality for the management of its housing and maintenance activities and, to deliver a close to 100%  availability rate of our simulators. 

Our customers feedback is a critical element to ensure an on-going improvement of procedures and operations. According to the applicable regulations,our quality system is based on :

• a one-year audit program covering all the aspects of simulators' operation, housing and maintenance  
• investigations resulting from reported snags, non-conformities or incidents
• investigations resulting from our clients' feedbacks   

Our Quality Departement is under the authority of our quality manager, our Deputy Quality Manager, and 4 auditors. Our Quality Organization is audited every year by the French Civil Aviation Authority (DGAC) and along with other CAA of countries where our customers are originated from. Our Quality Organization is the core of Sim's activities and it is our policy to ensure that it acts as a central player that paves the way for on-going enhancement and for reaching excellence.

 -> To download our FSTD quality manual, click here